TVESA Refund & Return Policy

Because Your Trust Deserves Care 

At TVESA, we believe wellness begins with honesty, transparency, and care. Every bite we create is made to nourish your body and uplift your spirit — and we want your experience with us to feel just as wholesome.

Why We Do This

Your trust is the heart of TVESA. While we ensure that every product reaches you in perfect condition, we understand that sometimes things don’t go as planned. Our refund and return policy exists to make sure you always feel valued, respected, and supported.

How We Make It Right

We offer refunds or replacements only in cases where:

  • The product is damaged, defective, expired, or incorrect at the time of delivery.

  • You notify us within 24 hours of receiving your order.

To help us process your request smoothly, please share clear photos or videos showing:

  1. The product issue (damage or defect)

  2. The original packaging – including the outer box, shipping label, and inserts

Our quality team will review your request within 1 business day.
If your claim is verified, we’ll send you a replacement or issue a refund of up to ₹500, depending on the situation.

What You Need to Do

To initiate a return or refund request, please contact our support team:

📞 Phone/WhatsApp: +91 9511118789

📧 Email: support@tvesa.com

Your wellness and trust mean everything to us.
We promise to resolve your issue with care and speed — the TVESA way. 🌸