Effective Date: September 2025

At TVESA, your privacy and trust are extremely important to us. We are committed to protecting the personal information you share with us while ensuring a safe and seamless shopping experience for our customers.

1. Information We Collect

When you interact with TVESA, we may collect the following information:

  • Personal Information: Name, email address, phone number, shipping and billing address.
  • Payment Information: Credit/debit card details, UPI, or other payment methods (processed securely via our payment partners).
  • Website Usage Data: Pages visited, products viewed, IP address, browser type, and device information.
  • Communications: Emails, queries, and feedback you provide to us.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders efficiently.
  • Provide customer support and respond to inquiries.
  • Send updates, promotions, and offers (with your consent).
  • Improve our website, products, and services.
  • Comply with legal and regulatory requirements.

3. Sharing of Information

Your personal information is never sold or rented to third parties. We may share data only with:

  • Service Providers: Payment gateways, logistics, and delivery partners to fulfill your orders.
  • Legal Authorities: When required by law or to protect our legal rights.

4. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve our marketing efforts. You can manage your cookie preferences through your browser settings.

5. Data Security

We take your privacy seriously and implement strict security measures to protect your data from unauthorized access, misuse, or disclosure.

6. Your Rights

You have the right to:

  • Access and update your personal information.
  • Request deletion of your data (subject to legal or regulatory obligations).
  • Opt-out of marketing communications.

To exercise your rights, please contact us at: support@tvesa.com

7. Children’s Privacy

TVESA products are suitable for all ages, but our website is not intended for children under 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated “Effective Date”.

9. Contact Us

If you have any questions, concerns, or requests regarding your privacy, please contact us at:
Email: support@tvesa.com
Phone: +91 12345 67890