Terms of service

Terms of Service – TVESA

Last updated: October 2025

Welcome to TVESA. This website is owned and operated by Tvesa Foods Pvt. Ltd. Throughout the site, the terms “we”, “us”, and “our” refer to TVESA.
By accessing our website https://www.tvesa.com and/or purchasing any product from us, you engage in our “Service” and agree to comply with and be bound by the following Terms of Service.

Please read these terms carefully before using our website or placing an order. If you do not agree, please refrain from using our website.

1. Communications & Consent

By using this website, you consent to receive communications from us through emails, phone calls, SMS, or WhatsApp related to your transactions and inquiries.
You agree to provide a valid email address and contact number to facilitate such communication.
We may also use your contact information to send order updates, offers, newsletters, and service-related notifications to enhance your shopping experience.

2. Overview

TVESA offers this website, including all information, tools, and services available from this site, conditioned upon your acceptance of all terms, conditions, and policies stated here.
These Terms apply to all users — browsers, customers, vendors, or content contributors.

Any new features, tools, or products added to the store shall also be subject to these Terms. You can review the most updated version of our Terms of Service on this page at any time.

3. Online Store Terms

By agreeing to these Terms, you confirm that you are at least 18 years old or have parental consent to use this site.
You must not use our products for illegal or unauthorized purposes, nor violate any local, national, or international laws while using our services.
Any breach of these Terms will result in immediate termination of your access to our Services.

4. General Conditions

  • We reserve the right to refuse service to anyone for any reason at any time.

  • You understand that non-sensitive content may be transmitted unencrypted over networks.

  • You agree not to reproduce, copy, sell, or exploit any portion of our Service without written permission from us.

5. Accuracy of Information

While we strive for accuracy, completeness, and timeliness of all information displayed, TVESA shall not be held responsible if the information on this site is not fully accurate, current, or complete.
Use of any information or material on this site is entirely at your own risk.

6. Modifications to Prices or Services

  • Prices for our products are subject to change without notice.

  • We reserve the right to modify or discontinue any product, offer, or service without prior notice.

  • We shall not be liable for any changes, suspensions, or discontinuations of products or services.

7. Products or Services

  • Our products are available exclusively online and in limited quantities.

  • All product images and descriptions are displayed as accurately as possible, but we cannot guarantee exact color or appearance due to screen variations.

  • We reserve the right to limit product sales to any individual, region, or jurisdiction.

  • All descriptions, ingredients, and prices are subject to change without notice.

We make no warranty that our products will meet every individual’s expectations or requirements.

8. Billing & Account Information

You agree to provide accurate and complete billing, shipping, and contact information for all purchases.
We reserve the right to cancel or limit orders suspected of being fraudulent or placed by resellers.
If your order is changed or cancelled, we may notify you via your registered email or phone number.

9. Third-Party Services & Links

Our site may contain links to third-party websites or services that are not owned or controlled by TVESA.
We are not responsible for the content, policies, or practices of such external sites.
Please review third-party policies carefully before making any transactions or sharing personal data with them.

10. User Comments & Feedback

If you share feedback, suggestions, or creative content with us (via email, social media, or other channels), you agree that:

  • TVESA may use, reproduce, or distribute such content without obligation to compensate you.

  • Comments must not violate any copyright, trademark, privacy, or other personal rights.

  • You are solely responsible for the accuracy and legality of any submissions.

11. Personal Information

Your submission of personal data is governed by our Privacy Policy.
By using our website, you consent to the collection and use of your information as outlined therein.

12. Errors, Inaccuracies & Omissions

Occasionally, our site may contain errors or omissions relating to product descriptions, pricing, or availability.
We reserve the right to correct, modify, or update information at any time without notice, including after an order has been placed.

13. Prohibited Uses

You agree not to use this site or its content for:

  • Unlawful purposes

  • Violating any laws or rights

  • Uploading viruses or malicious code

  • Harassing, abusing, or discriminating against others

  • Collecting or tracking others’ personal information

  • Spamming or phishing activities

Violation of these restrictions may lead to immediate suspension of your access.

14. Disclaimer of Warranties & Limitation of Liability

Our products and services are provided “as is” and “as available.”
We do not guarantee uninterrupted, error-free, or secure service.
In no event shall TVESA or its associates be liable for any direct, indirect, incidental, or consequential damages resulting from your use of our website, services, or products.
Certain jurisdictions do not allow the exclusion of liability; in such cases, our liability shall be limited to the maximum extent permitted by law.

15. Indemnification

You agree to indemnify and hold harmless TVESA, its affiliates, directors, and employees from any claims or demands arising from your breach of these Terms or violation of any applicable laws or rights of third parties.

16. Severability

If any part of these Terms is determined to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable to the fullest extent permitted by law.

17. Termination

These Terms are effective unless terminated by either party.
You may stop using our website at any time.
We may terminate your access without notice if we believe you have violated any terms.

18. Governing Law

These Terms and any transactions conducted through this website shall be governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts of Dehradun, Uttarakhand.

19. Updates to Terms

We reserve the right to modify or replace these Terms at any time.
It is your responsibility to check this page periodically for updates. Continued use of our website implies acceptance of the revised Terms.

20. Contact Information

For any questions or concerns regarding these Terms of Service, please contact:

 Email: support@tvesa.com

 Phone/WhatsApp: +91 9511118789